DeskKit Reviews guides

Free, practical guides for small businesses in Belfast and Northern Ireland. No sign-up needed to read them.

• How to ask customers for Google reviews (without being awkward)

  How to get more Google reviews: when to ask, how to find your review link, and email, WhatsApp and text templates that follow Google's rules.

• How to reply to a bad Google review: steps and examples

  How to respond to negative Google reviews calmly and professionally, with example replies for common situations, what not to say, and when to report a review.

• Fake reviews, incentives and review gating: the UK rules for small businesses

  UK law has banned fake reviews and hidden incentives since April 2025. What it means for small firms, what review gating is, and how to ask the right way.

Looking for something else? See every DeskKit guide, covering reviews, bookings, quotes, rotas, food safety records and website chat.